RelayOR
PARTNER BRIEF · PHI-FREE DEMO

One shared workflow from surgical case to paid invoice.

RelayOR connects hospitals and medical-device vendors around the work that still happens through calls, texts, spreadsheets, and email: confirming sets, moving trays, proving custody, and reconciling invoices.

✓ Hospital + vendor views✓ Epic-launch concept✓ Custody + billing
ACTIVE CASEOR-24-771Incision in 27:14
ORIF · LEFT ANKLE FRACTURENorth Tower · OR 6On track
ROOMSecuredSETS8 matchedVENDORConfirmedCUSTODY4 events
✓Case✓Room✓Sets✓Vendor5SPD6OR7Invoice
NEXT REQUIRED ACTION · STERILE PROCESSINGScan tray into SPDConfirm intake →
✓Chain of custody intactSeal 8114 · receiving scan verified
INVESTOR ACCESSChoose the level of detail you need.Public materials are available immediately. Product demonstrations and diligence materials are granted by request.
1shared case record8verified workflow stages2organization-specific views0invoice emails required

The EHR knows the case. The vendor knows the device. The handoffs live in between.

01Requirements fragment

Preference cards, set lists, substitutions, and vendor confirmations move through disconnected channels.

02Custody becomes invisible

Teams lose time asking whether a tray left the vendor, reached receiving, entered SPD, or is ready for the room.

03Billing starts over

Vendors email invoices while hospital teams manually reconnect the invoice to the case, PO, and delivery proof.

Coordinate the work without replacing the systems of record.

RelayOR acts as the operational layer shared by the hospital and assigned vendor, with each organization seeing the controls appropriate to its role.

01
Case confirmed

Hospital or surgeon adds the case and secures the room.

02
Requirements matched

The surgeon preference card defines required and backup sets.

03
Vendor fulfills

The assigned vendor confirms exact trays, substitutes, and dispatch.

04
Custody verified

Release, receiving, sterile processing, and OR handoffs are scanned.

05
Invoice reconciled

The vendor invoices the confirmed case and the hospital reviews it.

A clear role for every stakeholder.

The strongest pilot brings together operational ownership, integration access, and a small group of high-volume device workflows.

H

Hospital partners

Connect OR scheduling, sterile processing, receiving, nursing, supply chain, and accounts payable around one case record.

  • ✓Fewer status calls
  • ✓Earlier exception visibility
  • ✓Case-linked invoice review
V

Vendor partners

Give representatives and operations teams a shared view of requirements, delivery custody, exceptions, and invoice status.

  • ✓Confirmed set requirements
  • ✓Proof of delivery and custody
  • ✓Less invoice email follow-up
I

Integration partners

Help RelayOR connect approved EHR, dispatch, barcode, notification, and finance systems without replacing core platforms.

  • ✓API-first workflow
  • ✓Organization-scoped access
  • ✓Event and audit model

Designed to sit beside Epic, dispatch, scanning, and finance.

The production scope would be defined with the partner’s IT, security, clinical operations, and vendor-management teams.

EEpic contextApproved launch and case dataVVendor operationsSet confirmation and dispatchSBarcode eventsReceiving, SPD, OR, returnFFinance systemsPO, invoice, AP status
OPERATIONAL COORDINATION LAYERRelayOR

Case-linked requirements, notifications, custody, exceptions, roles, and billing.

Hospital viewOR, SPD, receiving, supply chain, APVendor viewRepresentatives, dispatch, operations, billingAudit viewEvents, owners, timestamps, exceptions

i RelayOR is presented here as an integration concept, not as a certified Epic application. API, SMART on FHIR, security, and data-access scope require partner and Epic approval.

Turn proof of fulfillment into a cleaner invoice handoff.

Instead of emailing an invoice into a separate process, the vendor submits it against a confirmed case. The hospital reviews the case, PO, amount, and supporting document in the same workflow.

INVOICEAPX-2026-1052Under review
Confirmed case
OR-24-771
Vendor
Apex Surgical
Purchase order
PO-NT-88471
Amount
$18,450
SubmittedReviewApprovedPaid
Case, custody record, invoice, and approval history remain linked.

Start narrow, minimize data, and preserve organizational boundaries.

The prototype uses synthetic data. Production requirements would be finalized through the partner’s compliance and security process.

01Minimum necessary

The workflow is designed around case, device, location, and custody data—not a broad patient chart.

02Scoped administration

Hospital and vendor administrators manage only users inside their own organization.

03Traceable actions

Requirements, scans, handoffs, exceptions, and invoice decisions create an event history.

04Production readiness

A production launch requires hospital security review, approved integration scope, encryption, retention controls, and appropriate agreements.

Prove the workflow on a focused service line.

A practical starting point is one hospital campus, one surgical service line, two or three participating vendors, and a staged integration path.

1campus1service line2–3vendors60days
Days 1–15Configure

Map the case, preference-card, tray, user, notification, custody, and invoice workflows.

Days 16–30Validate

Run synthetic and parallel workflows with operational, IT, security, and vendor stakeholders.

Days 31–60Measure

Track agreed cases and compare coordination time, custody coverage, exceptions, and invoice cycle time.

PROPOSED SUCCESS MEASURESCase-to-vendor confirmation timeTray arrival versus incisionReceiving and SPD dwellCustody-event completionInvoice days to approval

Detailed materials stay in the data room.

Financial models, NDA materials, hospital-specific documentation, technical diligence, and non-public implementation details are never published on this site.

✓Financial modelControlled access✓NDA materialsControlled access✓Hospital documentationControlled access✓Technical diligenceControlled access
Request data-room access

Bring a real workflow. We’ll map the pilot together.

The live prototype demonstrates hospital, vendor, custody, access, dispatch, set-list, and billing views using synthetic data.

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